Shipping Time

• All in-stock orders will be shipped within 3 working days.
• Custom orders, depending on quantity and requirements, are usually shipped within 5–15 working days.

Shipping Coverage

• We support delivery to over 30 countries worldwide, including regions such as Central Asia, Eastern Europe, the Middle East, Africa, and the Americas.
• Various logistics methods are available, including air freight, land transportation, rail, sea freight, and dedicated express lines.

Shipping Costs

• For wholesale orders, freight collect, consolidated billing, or freight-inclusive quotations are available.
• Shipping costs are calculated based on destination, weight, and volume. We will recommend the most cost-effective option for you.

Packaging Information

• We use compressed packaging by default to reduce volume and shipping costs. For special packaging needs, please contact customer service in advance.

Tracking & After-Sales Service

• All packages come with tracking numbers and shipping updates.
• In case of damage or loss during transportation, we will actively assist in resolving the issue and follow up with the logistics provider.